Shipping amount within Australia $15 flat rate, and Free Shipping on all orders over $300.

International Shipping flat rate of AUD$25.00. International shipping may take 14 days or more depending on location. Please email us for further information on International Shipping charges.

If you receive your order and it is not quite right, please contact us via email info@barbarellaswan.com.au or phone 07 40994212 within 5 days of receiving your purchase. Let us know what is wrong with your purchase, as we may be able to offer you an alternative style or size.

We will happily exchange any purchase, provided that the item/s are returned within 7 days, in the same condition as purchased with all tags attached, and have not been worn.

If you are unable to find another item to exchange for your returned goods, we are happy to offer you a full refund for the item purchased.

We will credit your account, excluding delivery (unless goods are faulty or not as ordered). Return postage is at your expense, however if you require a replacement item to be sent to you, we will post this back to you free of charge.

Faulty Goods

Items that are considered faulty are those that are received in a damaged condition. Wear and tear to a product is not a sign that the item is faulty. We are happy to exchange the product for the same product in the same size.

Please contact us prior to returning the garment, so we may check that the item is in stock.